Privacy Policy

Your information is safe with us!

We understand that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.rooibosredtea.com. If you have questions or concerns regarding this statement, you should first Contact Us.

 

Identifying Information

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services, assist you with technical support issues or to follow up with you. Generally, we request identifying information when you:

  • Register on any of our web sites.
  • Place an order.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a SPECIAL SERVICE
  • Request information or files from technical support or customer service.

In these instances, we will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailings from us, you will always be able to "unsubscribe" to these mailings at any time.

If you choose to give us personal information for any of the purposes above, this information is retained and will only be used to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

We do not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in it's marketing or solicitations. From time to time we may share aggregate information about our customers and web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are X percent PC users and Y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

When purchasing products through our website, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

 

Third Party Links

We may provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave our Site we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site.

 

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Site, and to give you better, more personalized service while in our website. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Site will not function if you refuse cookies.

 

Changes to this Policy

We may, from time to time, revise this privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.


Credit Card Security

You can shop at www.rooibosredtea.com with confidence. We have partnered with Authorize.Net a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. We are registered with the Authorize.Net Verified Merchant Seal program.

 

If you have any questions about our privacy policy and/or the practices of our website, you can Contact Us.