We make every effort to ensure customer orders are received in a timely fashion. Most orders are shipped within 1 - 2 business days (Monday through Friday, excluding Federal holidays). We are not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, or any other unforeseen factors. While we make every effort to adhere to these guidelines, these Terms and Conditions are in no way a promise or guarantee of delivery time.
Your purchase is protected by our 30-day Money Back Guarantee. If for any reason you are not completely satisfied with a product, simply obtain a Return Merchandise Authorization (RMA) number and return the product to us within thirty days of the purchase date and the purchase price (less shipping and handling charges) will be promptly refunded to you. Only one return per person/household will be honored.
To return a product call 800-978-6610 or E-Mail to obtain a Return Merchandise Authorization (RMA) number. Write the RMA number on the outside of your shipping package and ship your return to: Kline Herbal Products, 7760 E State Route 69, Dept. C5-334, Prescott Valley, AZ 86314. We recommend you use a tracking number, delivery confirmation or some sort of insured mail for returned merchandise, as we cannot be responsible for items that never reach our warehouse, or do not include customer information. Our shipping department is NOT allowed to accept any packages without a valid RMA number. Allow five business days from the date we receive your return for processing. Shipping charges are NOT refundable. Only one return per person/household will be honored.
Information presented throughout this site is not meant as a substitute for, or as an alternative to information provided by health care practitioners.
Statements on this site regarding products have not been evaluated by the Food and Drug Administration. The products presented on this site are not intended to diagnose, treat, cure, or prevent disease. If you are taking any medication or are under treatment for any disease, please consult your health care professional about potential interactions or other possible complications before taking any of these products. If you are pregnant or lactating, please consult with your health care professional before taking any medication or dietary supplements.
Rooibos Red Tea, or its agents, officers or affiliated companies are not liable for any reason for damages, medical expenses, loss, sickness, or injury that accompany or result from your use of its products, sites, information, links, recommendations, representatives advice or suggestions, and will not be liable for lost profits, loss of business, medical bills, or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages.
*Terms and conditions are subject to change without notice.